will I get a customs charge?

Usually no! I mark all items as a gift however your country may still charge!


can I buy if I use a different currency to £GBP?

yes! Your bank will automatically convert the money for you!

When are the Hello kitty pants coming back?

Most pants will not be restocked . However due to popular demand, I will be releasing a huge drop of clothing around Christmas/winter time of 2022.


Will there be a restock?

majority of items will not be restocked due to them being second hand, however please check my instagram for previews etc.


Can my item be returned?

Currently I do not accept any full refunds. if you have an issue please contact me and a partial refund MAY be given.


Do you ship worldwide?

Currently I ship worldwide yes!


How are items packaged?

Please check my tiktok (@pussibagz) to see packaging videos!

Most backpacks are packaged in boxes, however sometimes they may be in a bag! both ways will be package with love, aesthetic and safety!



When will new items be released?

I currently upload new items/restock items every Friday! Check my Instagram for the time and countdown


Are your products made ethically?

Yes! most plushies are second hand and made with recycled materials or materials from home as a one woman business


Do you make custom bags?

Occasionally yes! On my depop (@pussibagz) on a rare occasion where I have Spare plushies I will open up customs.


Do old designs come back on sale?

Usually no. I am working on having more stock in my shop so that may change in the next year! However currently most exact designs are a one off!


Will you sell pants/tops again?

Currently I am working on clothing! I will be restocking them this Christmas/winter . On a rare occasion such as Xmas, Halloween etc I may restock certain pants!


Do you do pre orders?

Currently no! Due to the fact I usually only have one of each item I cannot do preorders! However I’m hoping to have more stock so in future I’m hoping to do this!


Are their any discount codes on your website?

Yes! When you purchase an item, I will include a card with a code on the back of my business cards.  Check my Instagram/Tiktok for exclusive codes!